Returns

Our policy lasts 30 days. If 30 days have gone by since the product was delivered to you, unfortunately we can't offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging (Including full insurance and tracking on return.)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be accepted.

Any item that is returned more than 30 days after delivery will not be accepted.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven't received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you've done all of this and you still have not received your refund yet, please contact us at info@robinettesculpture.com.

Shipping

To return your product, you should mail your product to: 165 N. 400 W, Brigham City Utah US 84302

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You are required to use a trackable shipping service and purchase shipping insurance. We don't guarantee that we will receive your returned item.